How it works · Workshop process

Send it in.
We'll handle the rest.

From the moment your suit arrives at the shack to the moment it's back at your door — here's exactly what happens, who does it, and how long each step takes.
The full process

Five steps, one shack.

01

Send it

Drop it off, post it, or book a pickup.

[ SEND IT ]
Day 0You
02

Inspect & quote

It hits the bench within 24 hours of arrival. We photograph every issue, lay out exactly what we'll do, and email you a fixed quote. Nothing happens until you say go.

[ INSPECT & QUOTE ]
Day 1–224 hr
03

Repair at the shack

Hand-stitched, glue-bonded, pressure-tested. Most repairs take 3–7 days on the bench plus 24 hours cure time. We post photos to the order page as we work.

[ REPAIR ON THE BENCH ]
Day 2–63–7d
04

Testesd

Every repair is filled with water and watched. If it leaks, it goes back on the bench. We don't pack a suit until it passes.

[ PRESSURE TEST ]
Day 6Test
05

Back to you

Folded, tagged, packed, and posted with care notes. Track from your order page.

[ BACK TO YOU ]
Day 7Done
Materials

What we use
on every suit.

  • Neoprene cement
  • Stormsure flexible repair adhesive
  • Marine zips
  • Matched 2/3/4mm neoprene panels
  • Heat-applied seam tape
  • Bonded nylon thread
Warranty

3 months on
every repair.

Every job we do comes with a 3-month workmanship warranty. If a repaired seam, patch, or zip fails because of how we did it — we redo it free, ship-both-ways included.

Doesn’t cover new damage, of course — only the area we worked on.

"If it’s not right when it leaves the shack, we redo it. That’s the whole deal."
Choose

How are you getting it to us?

Same workshop, same hands, same turnaround — pick whichever's easier.
↓

Drop off
in Ocean Grove.

No shipping · No fuss

Bring your suit to the shack. We’ll inspect it on the spot, talk you through the work, and book it in.

  • Free · no shipping cost
  • Same-visit inspection & quote
  • After-hours by appointment
The shack
9-11 Sinclair St, Ocean Grove
Mon–Fri · 11am–5pm · After hours by appointment
→

Mail it in
from anywhere.

Aus-wide · Trackable

Pack your clean, dry suit in any satchel and post it to us. We’ll email when it lands and confirm the quote within 24 hours.

  • You arrange & pay shipping in
  • Return postage by quote
  • Photo confirmation on arrival
Send to
The Wetsuit Repair Shack
9-11 Sinclair St, Ocean Grove VIC 3226
— Not sure yet?

Talk to us
first.

Phone, text, or DM us a photo of what’s gone wrong. We’ll tell you which repair fits, roughly what it’ll cost, and whether it’s worth saving — before you pack a thing.

Get in touch →Read the FAQ
— 01 · Before you send
Wash & dry first.

Rinse in fresh water, dry inside-out for 24 hrs. We can’t work on a salty, damp suit.

— 02 · How we quote
Fixed price · before we glue.

We inspect, send a fixed quote with photos, and wait for your approval. Nothing happens until you click yes.

— 03 · While it’s here
Photos at every stage.

You’ll get a quick text on arrival, after inspection, and once it’s pressure-tested and packed.

— 04 · If we say no
We’ll tell you if it’s done.

Some suits are past it. We’ll say so honestly, refund anything paid, and post it back at cost.

Ready when you are

Got a tear?
Send it in.

Free quote · 3-month warranty. No commitment until we send the quote.

Book a repair → See pricing
"Done by hand, at the shack, in days — not weeks."
— The shack promise