How it works · Workshop process

Send or drop it in.
We'll handle the rest.

From the moment your suit arrives at the shack to the moment it's back at your door — here's exactly what happens, who does it, and how long each step takes.
The full process

Five steps, one shack.

01

Send it

Drop it off, post it, or book a pickup. We send a pre-paid satchel for repairs over $85. Pop the suit in (it doesn't need to be clean), fold it loose, attach the form.

[ SEND IT ]
Day 0You
02

Inspect & quote

It hits the bench within 24 hours of arrival. We photograph every issue, lay out exactly what we'll do, and email you a fixed quote. Nothing happens until you say go.

[ INSPECT & QUOTE ]
Day 1–224 hr
03

Repair on the bench

Hand-stitched, glue-bonded, pressure-tested. Most repairs take 3–7 days on the bench plus 24 hours cure time. We post photos to the order page as we work.

[ REPAIR ON THE BENCH ]
Day 2–63–7d
04

Pressure test

Every repair is filled with water and watched. If it leaks, it goes back on the bench. We don't pack a suit until it passes.

[ PRESSURE TEST ]
Day 6Test
05

Back to you

Folded, tagged, packed, and posted back to you. Or pick up at the Wetsuit Repair Shack Ocean Grove

[ BACK TO YOU ]
Day 7Done
Materials

What we use
on every suit.

  • Black Witch neoprene cement (marine grade)
  • Stormsure Black Witch flexible repair adhesive
  • YKK Aquaseal & YKK marine zips
  • Matched 2/3/4mm neoprene panels (off-cut from quality suits)
  • Heat-applied seam tape, NaltexFloor underlay
  • Bonded nylon thread, blind-stitch hand needles
Warranty

3 months on
every repair.

Every job we do comes with a 3-month workmanship warranty. If a repaired seam, patch, or zip fails because of how we did it — we redo it free, ship-both-ways included.

Doesn't cover new damage, of course — only the area we worked on.

"If it's not right when it leaves the shack, we redo it. That's the whole deal."
Ready when you are

Got a tear?
Send it in.

"Done by hand, at the shack, in days — not weeks."

A good wetsuit can cost $700+ to replace. A proper repair can keep yours in the water for years
— The shack promise